Over 50 year of service

Durham Auto Repair

927 reviews
(919) 813-2792
Mon - Fri: 8:00 AM - 5:00 PM
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AN APPOINTMENT
5

Wonderful! Quick and easy inspection, and convenient online appointment options

5

My wife had been unable to avoid an object in the road that scraped the bottom of her car and may have caused a leak. Not sure whether we had a huge problem or no problem, I contacted Northgate Auto Service, and they worked us into their schedule. The answer was we had no problem. But instead of spending hundreds of dollars to find that out from the Subaru dealer, we spent less than $25 with Northgate, and got quick and friendly service to boot. A great resource!

Thank you so much for taking the time to share your positive experience with Northgate Auto Service, Stephen! We are happy to hear that our team was able to provide you with quick and friendly service for your wife's car. Our goal is to always provide efficient and affordable solutions for our customers. We appreciate your trust in our services and look forward to serving you again in the future!

- Northgate Auto Service
5

We had a tire mishap while on vacation. The staff were very courteous and timely in fitting us in and assessing the situation. Would highly recommend this place.

Thank you so much, Stephen, for taking the time to leave us a glowing review! We are glad to hear that our team at Northgate Auto Service was able to provide you with excellent and efficient service during a stressful situation. We truly appreciate your recommendation and hope to see you again in the future. Safe travels!

- Northgate Auto Service
5

I had the absolutely most professional and helpful experience: Just before Jul 4 weekend, I needed an engine splash guard re-attached and no other shop was able to do it before the weekend. Blake at Northgate qent out of his way to squeeze me in, did a bang up job and charged me a very fair price. Kelly at the front desk was also awesome in co-ordinating this for me. Will be recommending them to everybody I know in Durham!

5

Clear communication and friendly staff. Comfortable waiting area. Highly recommend.

Thank you for your 5-star review, Bonnie! We're thrilled to hear that you had a positive experience at Northgate Auto Service. Providing clear communication and a friendly staff is always our top priority. We're also glad to know that you found our waiting area comfortable. Thank you for choosing us and recommending us. We look forward to serving you again in the future. Safe travels!

- Northgate Auto Service
5

It was easy setting an appointment with Northgate, and they took my car in at exactly the time of the appointment. They quickly attended to my car’s needs

Thank you, Ron, for choosing Northgate Auto Service and for giving us a stellar review! We're glad that our team was able to book your appointment easily and efficiently and attend to your car's needs promptly. We strive to provide exceptional service to all our customers, and we appreciate your recognition. Thank you again, and we look forward to serving you in the future. Drive safe!

- Northgate Auto Service
5

They are really great at managing the chaos of last-minute requests and in-advance scheduling and giving you a timeline they can meet

Thank you for your positive review, Anastasia! We take pride in efficiently managing both last-minute requests and advanced scheduling to ensure a smooth experience for all of our customers. We're glad to hear that our team was able to provide you with a timeline that met your needs. We value your feedback and hope to see you again at Northgate Auto Service in the future. Thank you for choosing us and have a wonderful day!

- Northgate Auto Service
5

Wow is all I can say. I set up a easy appt for my son to take his car in. It had to be towed in a day early. I emailed the shop to make sure this would be ok and it was. The car was worked on and the same day my son got a call saying the car was ready! So professional and great customer service. This will for now be our go to place for service! Thank you so much!

Thank you for your kind words and for choosing Northgate Auto Service for your son's car service needs, Lynn! We're thrilled to hear that our team was able to provide efficient and professional service, including accommodating an early tow-in. Customer satisfaction is our top priority, and we appreciate you making us your go-to place for auto service. We look forward to serving you and your family in the future. Have a great day!

- Northgate Auto Service
5

Great customer service. Explained the longer wait due to staffing issue day of. Nice and cool inside and offered beverages while I waited. Once my car was in the shop, they were fast and thorough with my inspection.

Thank you so much for your kind words, John! We truly appreciate your support and are always happy to provide top-notch customer service, even during busier times. It's great to hear that our team was able to make your visit enjoyable, from the cool waiting area to the speedy inspection. We look forward to serving you again in the future!

- Northgate Auto Service
5

Great service, very friendly, will continue to have cars serviced here. Thanks!

Thank you so much for your kind words, Gene! We're thrilled to hear that you had a great experience at Northgate Auto Service. Our team strives to provide top-notch service and make every visit a pleasant one. We truly appreciate your support and look forward to continuing to serve you in the future. Drive safely!

- Northgate Auto Service
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Northgate Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northgate Auto Service (919) 286-0613 if you have any issues in accessing any area of our website.