Over 50 year of service

Durham Auto Repair

957 reviews
(919) 813-2792
Mon - Fri: 8:00 AM - 5:00 PM
Schedule
AN APPOINTMENT
5

Was given an appointment, I arrived about 11:05, out about 12:20 I had never been here before. Staff were friendly, professional. I was given an estimate of what charge would be for parts and labor, it did not change. When i asked about future service I may need, he promptly answered and I did not get the feeling I was bothering him. It's good to know I have a reliable honest place to take my car to that is close to where I live.

Betsy, thank you so much for trusting us with your vehicle and for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with our friendly and professional staff during your first visit. It's always our goal to provide honest and reliable service to our customers, and we are glad to know that we have met your expectations. We appreciate your support and look forward to serving you again in the future.

- Northgate Auto Service
5

They always take great care of me when I come in. No nickel and diming. They're extremely transparent and won't suggest unnecessary work. I trust this auto shop more than any place I've ever taken my vehicles.

Thank you so much for taking the time to leave us a review, Paul! We're thrilled to hear that you continue to have a positive experience at Northgate Auto Service. Our team is dedicated to providing exceptional service and transparency to our customers. We truly appreciate your trust and look forward to seeing you again in the future.

- Northgate Auto Service
5

I contacted Northgate to check on my brake system and pads. They called me to confrim my appintment and go over details before drop off. After looking at my car, they explained my brake pads were good to go for another 5-7k miles and did not try to oversell me on services. When my car got stuck a day later (just my luck) and sustained some damage due to a stick hitting the radiator, I did not even hestiate to have AAA bring my car for more complex service to Northgate.

Thank you so much for taking the time to leave us a review, Jo! We are pleased to hear that you had a positive experience with us at Northgate Auto Service. Our team is dedicated to providing top-notch customer service and we are happy to have met your expectations. We truly appreciate your trust in us and look forward to helping you with any future automotive needs you may have.

- Northgate Auto Service
5

Thank you so much for taking the time to leave us a 5-star review, Justin! We are thrilled to hear that you had a positive experience at Northgate Auto Service and we truly appreciate your support. Our team is dedicated to providing excellent service and we are happy to know that it was reflected in your visit. Thank you for choosing us and we look forward to seeing you again in the future.

- Northgate Auto Service
5

Great great spot! Nice staff, upfront, and they are willing to work with you. No price gouging!

Thank you so much for taking the time to leave us such a positive review, Devin! We are thrilled to hear that you had a great experience with our team at Northgate Auto Service. We pride ourselves on providing upfront and fair pricing, and it's wonderful to know that it did not go unnoticed. We truly appreciate your support and hope to continue to exceed your expectations in the future.

- Northgate Auto Service
5

Great service. Great people. Highly recommend Northgate Auto. Needed an inspection and oil change and am happy with the wait time and the cost.

Thank you so much for your five-star review, Debra! We are thrilled to hear that you had a great experience at Northgate Auto Service. Our team takes pride in providing excellent service and we are glad to have met your expectations. We look forward to seeing you again for your future automotive needs.

- Northgate Auto Service
5

Efficient, friendly and professional. Good experience.

5

Northgate came recommended by several people online when I was searching for a garage to go to. And for good reason. They were nice, there estimates how long things would take were exact, and I was satisfied with the pricing. Their estimate for changing my transmission fluid was reasonable too. I’ll be back, I finally found a garage I trust.

Thank you for choosing Northgate Auto Service, Tanner! We are so happy to hear that you were recommended to us and that we were able to meet your expectations. Our team takes pride in providing excellent service and we are glad that our pricing and estimates were satisfactory. We appreciate your trust and look forward to seeing you again for any future automotive needs. Thank you for taking the time to leave us a glowing 5-star review!

- Northgate Auto Service
5

Great service! My horn wasn't working and I took my car in at 8am and it was totally fixed by 9:30am! Very quick turnaround. Also every employee I interacted with was very pleasant and kind. Will definitely be bringing my car back here again!

Thank you so much for your kind words, Emile! We are glad to hear that our team was able to provide you with great service and a quick turnaround. We take pride in having a friendly and efficient staff, and we are happy to know that it was reflected in your experience. We look forward to seeing you again at Northgate Auto Service for any future automotive needs!

- Northgate Auto Service
5

I've taken our cars here several times over the last few years and have always been impressed by how kind, professional, and honest the folks are here. Kelly at the front desk tells you everything they're going to do up front, calls if they find something and lets you know the pros/cons and charges up front before they do anything, and is always patient and willing to answer questions from a non-car person like me. Highly recommended and happy to write a review for them.

Thank you for taking the time to share your positive experience with us, Caroline! We are happy to hear that you have been consistently impressed with the level of customer service and professionalism our team at Northgate Auto Service provides. We pride ourselves on being transparent and honest with our customers, and it's great to hear that you have noticed and appreciated this. We appreciate your recommendation and look forward to continuing to provide excellent service for you and your cars in the future. Thank you for choosing Northgate Auto Service!

- Northgate Auto Service
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