Durham Auto Repair

The entire staff was very helpful and friendly. I told Mama Kelly and Blake how wonderful it smelled in the auto shop. This is the first time I have ever went into a body shop that had a wonderful aroma. I live 30 minutes away and would drive back again to get my SUV serviced.

Got an Oil change, tire rotation & 2 holes in tires plugged. Quick turnaround with good communication. Not the cheapest, but you trend to get what you pay for ... I'm planning to go back

Made an appointment online on Friday morning 04/21/2023, to have annual inspection and an oil change performed. I even called an hour or so afterwards to confirm that the appointment was received and was ok/confirmed. The receptionist stated that yes, appointment was received and confirmed for inspection and oil change for 04/24/2023 @ 8:30am. I dropped my car off at the garage on Sunday evening 4/23/3023 so that it would be there first thing in the morning on Monday and it could get worked in for the service with no problems that morning… and I even left the car there at the garage all day. When I picked up the car on 4/24/2023 around 4pm, I found that the inspection was completed, but no oil change was ever performed. Now, after leaving my car all day at the garage for these services to be performed, I now still have to make another appointment to have my car down additional time for me to perform the oil change or get it done elsewhere. Update… they’ve since acknowledged the miss and offered to complete the oil change free of charge; which was a great gesture. I returned back for the free oil change on 5/2 and Blake took care of everything and was apologetic about the original miss.

As long as I own a vehicle I will NOT go any another mechanic shop to get work done. This place is amazing and the staff extremely professional. They have my business from this point on.😊

I had my oil changed and inspection done and was in and out in 40 minutes. staff was cheerful as usual which is why they get my repeat business.

Northgate Auto Service is the best mechanic shop I’ve ever used. They’re honest and they get the job done right the first time. It’s comforting to know there are still companies out there with old school values. I recommend them to all of my colleagues and coworkers.

Service was quick and done to perfection. The staff was very accommodating and really really friendly. It was a great experience

Always fair and above board. Nothing but praise for Northgate Auto

Professional, friendly, and trustworthy. Highly recommended!

We’ve been going to Northgate Auto for many years now. They are very professional, reasonably priced and above all very HONEST. After going to my local dealership for my air conditioning not working, they told me I needed 4K worth of work on my car. I declined and took it right to Northgate Auto. Half the stuff the dealership claimed needed fixing was fine, some were much cheaper than was quoted and the one thing that needed replacing was my heating/air compressor. Northgate Auto priced it close but lower to the dealership. They will also give you the old parts when they are done if you ask. That tells you right there they are the real deal. I highly recommend Northgate Auto. They are wonderful.