I first heard about Northgate Auto because I friend pulled into their shop with a flat, and told us they came out and helped change her tire for free. I've only had to use them for the yearly inspection and oil change, but I have absolutely no complaints. I make an appointment online, drop my car off the night before, and they complete the job the day of the appointment. Once they're done they send me an invoice that I can pay online, then they put my key in a lock box so I can grab it after I get off work. I'm sad that I'll be moving soon and have to find a new place to go to