I brought my 2006 Lexus RX to Northate Auto Service, instead of taking it to Lexus, and it's so much better. They got the job done, for half the price. And Pia, the front desk manager, is very nice, personable, and helpful.
The staff shortage currently shows which is affecting the quality of work. Vehicle had been there 2 weeks and I had to reach out on multiple occasions before they finally got the car in. They sent a text stating the car was ready but the repairs were short lived because as soon as I picked the car up and test drove, the AC wasn't working, the oil light was flashing, there was a misfire, and the steering wheel turn was still hard. Had to return twice in 2 days after waiting 2 weeks.. We ended up at the dealer and the owner did refund our money but it was a headache!
They’re great! Pia runs the front office and schedules the jobs and she’s a delight! I don’t trust anyone else with our vehicles.
Always great affordable service!
5 star service
Great place!!!! Very reliable and dependable. Friendly staff
Great hidden gem with fair prices. I'd recommend for any car needs if you're in the Durham area.