5

My family LOVES Northgate Auto. Won’t take our vehicles anywhere else. Totally awesome!!

5

wonderful crew over there at northgate - communicative and friendly, professional and very capable. I have been there many times and all my experiences have been very positive.

5

I love how this business treats me and my vehicle. They excel at clear communication and great service. I strongly recommend -- 100%

5

Great service. On time.

5

I always have a great experience when I get my vehicle serviced at Northgate Auto. They are friendly, reliable and quick!

1

The woman at the front desk didn’t communicate well. I wasn’t informed that my car was finished being inspected and then when I finally got my car back she had misplaced my car key. It’s was a mess! Will never go back

Ms.Reeves, I apologize that you were not happy with your service today and for any mishap that may have occurred. While we strive to provide a 5 star experience to all customers, these challenging times and efforts to maintain a contactless service have caused some disruption in our regular checkout process and a shift in responsibilities for some of our staff which played a role in the lack of communication you experienced today. While this is not an excuse for your experience today, we do want to ensure you that customer service is among our top priorities in normal times and in these new times and we will continue to work hard on bettering this new customer experience. We would like an opportunity to earn your business again, if you could please reach out to us at [email protected] we would like to discuss how we could do that.

- Northgate Auto Service
5

Service is always friendly. Team is responsive to problems and doesn't over prescribe costly solutions. Always realistic on how long repairs will take.

5

5

Love having a fair and friendly car maintenance spot within walking distance. Highly recommend!

5

They are the best in the business, I will not take my car anywhere else!

Northgate Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northgate Auto Service (919) 286-0613 if you have any issues in accessing any area of our website.