Durham Auto Repair

Welcoming staff. Upfront about time lines and cost of repairs. Cost was higher than expected, but so far have not had any secondary problems for the work provided. Seem very customer oriented. Will use them again.

I thought the service was great. They were very prompt in getting me in and out.

Excellent service coupled with a friendly atmosphere

I called 5 or 6 different auto shops looking for someone who could help me with my HGR valve. I had just moved to Durham, and did not know anything. Every place I called told me that my valve would need to be replaced as well as other wiring and it would cost at $250. I continued to call around, just to see if that was the best price. When I called Northgate Auto, I was told by Mike, the owner, that most of the time HGR valves don't need to be replaced, only cleaned and it would only cost $80. He then proceeded to tell me that the other places were trying to rip me off and he didn't understand why, when treating customers fairly gets them to come back. I haven't used another mechanic since.

Northgate Auto Services has great service. They have included me in the decision-making regarding the repairs. I have been completely satisfied with the service and the price. The mechanics are knowledgeable and they take the time to explain the work to me. I am extremely happy with the service I receive from these folks. Check them out.

Took my car in for an oil change and inspection. Turned out that my car had a recall. They fully explained the recall to me and printed out the paper work for me. The mechanic said they could do the work there but it would be cheaper for me to go to the dealership. He explained everything that I needed to ask the dealership for to have the recall fixed and warned me that they would tell me all these other things that are wrong. They checked out the car and said there wasn't any additional work that needed to be done and not to get sucked into the dealerships trap. They explained other questions that I had without being condescending or like they were just pushing me through to get me in and out. I will definitely go back and suggest this place to friends.

They've been doing my family's auto work since the 70's. I live out of town now, but still make the trip to Durham so that Northgate Express can still do all my auto maintenance. Can there be any greater testimonial as to the quality of their professionalism and skill?

Northgate Auto Services has great service. They have included me in the decision-making regarding the repairs. I have been completely satisfied with the service and the price. The mechanics are knowledgeable and they take the time to explain the work to me. I am extremely happy with the service I receive from these folks. Check them out.

As always, everything was done very well. Problem with the rotors has been repaired.Thank you very much

I have been completely satisfied with the work that Northgate Auto Center has done on my car. Everyone has been courteous, the work has been fully explained to me and they have done the work in a timely manner. I would recommend these folks to anyone.