I started out on another local shop on someone's recommendation (Massengill's Auto in Durham). They have a very pretty shop, but now I understand how they can afford it. Very high prices, and would charge me for stupid things, like $100 just to look at a computer printout. Sigh... So I looked around some more and found Northgate Express. They have a convenient location right next to the mall, though the parking is a little tricky sometimes, and the shop isn't nearly as prim and polished as some others. But the guys who work there know their stuff, work quickly, and have repeatedly surprised me with low prices, honest assessments, and even free fixes of small things they noticed while working on something else. I'll continue to go here for as long as I live in the area and recommend them to anyone else.