Durham Auto Repair

As first time car owners, having a car break down in the middle of a long road trip was extremely stressful. Luckily the breakdown was on I-85 in Durham and we had the extremely good fortune to find Northgate Auto Service. They helped talk us through how to limp our car to them, and were relentless about finding the correct parts to get us back up and running. We could not have been happier with the friendliness, professionalism, and competence of this auto shop. Even when we unjustly complained about our auto shop back home maybe missing something when we got a checkup pre-trip, they refused to throw any other auto shop under the bus. It turns out they were correct, there was nothing a checkup could have prevented. We could not be happier with Northgate Auto Service.

I've always gotten outstanding service at Northgate Auto Service.

Overall, great experience at Northgate Auto! It was my first time and I went in for an oil change. I made an appointment through the online system (it took a few days for them to get back to me, but I got my second date choice). Service was friendly and the waiting area was comfortable and had free coffee, water, and wifi. Service took an hour (they checked and changed my air filters as well, after bringing out the dirty ones and asking if I wanted to change them) and cost was pretty cheap. They offer a 10% discount for Duke affiliates! I plan on going back the next time I need maintenance.

Northgate Express has taken care of our cars for over 35 years!! We trust them to do a good job and are not disappointed!

Great communication and service. Thanks for making it easy to bring in my car as a new customer... and get a reliable fix!

Close to home, excellent service, reasonable prices.

Close to home, excellent service, reasonable prices. Completed State Inspection. Everyone was helpful, pleasant, and performed the service as requested. Thank you!

First time visiting, but not last. Incredibly friendly and very accommodating to a first time customer. If they are this way for an inspection, I can imagine the service I would get on a regular basis.